The Role of Relational Information Processes and Technology Use in Customer Relationship Management
Satish Jayachandran, Subhash Sharma, Peter Kaufman and Pushkala RamanТом:
69
Мова:
english
Журнал:
Journal of Marketing
DOI:
10.2307/30166560
Date:
October, 2005
Файл:
PDF, 2.29 MB
english, 2005