Alternate Measurement Approaches to Recreational Customer Satisfaction: Satisfaction-Only Versus Gap Scores
Burns, Robert C., Graefe, Alan R., Absher, James D.Том:
25
Мова:
english
Журнал:
Leisure Sciences
DOI:
10.1080/714044496
Date:
October, 2003
Файл:
PDF, 130 KB
english, 2003