An Examination of Students' Perceptions of Service Quality in Higher Education
Clemes, Michael D., Ozanne, Lucie K., Tram, LamТом:
10
Мова:
english
Журнал:
Journal of Marketing for Higher Education
DOI:
10.1300/J050v10n03_01
Date:
May, 2001
Файл:
PDF, 190 KB
english, 2001