Capabilities for managing service innovation: towards a conceptual framework
Stauss, Bernd, den Hertog, Pim, van der Aa, Wietze, de Jong, Mark W.Том:
21
Мова:
english
Журнал:
Journal of Service Management
DOI:
10.1108/09564231011066123
Date:
August, 2010
Файл:
PDF, 585 KB
english, 2010