Dimensions of total product knowledge in a service environment
Braunsberger, Karin, Brian Buckler, R., Luckett, MichaelТом:
22
Мова:
english
Журнал:
Journal of Services Marketing
DOI:
10.1108/08876040810909640
Date:
October, 2008
Файл:
PDF, 374 KB
english, 2008