Effectiveness of QFD in a municipal administration process
Sinha, Madhav, Ocampo Jimenez, Narda B., Baeza Serrato, RobertoТом:
22
Мова:
english
Журнал:
Business Process Management Journal
DOI:
10.1108/BPMJ-01-2016-0019
Date:
September, 2016
Файл:
PDF, 894 KB
english, 2016