Effect of commitment and customers’ satisfaction on relationship between service quality to the customer retention in rural bank in Makassar, Indonesia
Sigit Parawansa, Dian Anggraece, Sheard, GeoffМова:
english
Журнал:
Journal of Management Development
DOI:
10.1108/JMD-12-2016-0303
Date:
January, 2018
Файл:
PDF, 384 KB
english, 2018