[Service Science: Research and Innovations in the Service Economy] Handbook of Service Science, Volume II || Using Employees’ Collective Intelligence for Service Innovation: Theory and Instruments
Maglio, Paul P., Kieliszewski, Cheryl A., Spohrer, James C., Lyons, Kelly, Patrício, Lia, Sawatani, YurikoТом:
10.1007/97
Рік:
2019
Мова:
english
DOI:
10.1007/978-3-319-98512-1_12
Файл:
PDF, 694 KB
english, 2019