Impact of Service Quality, Satisfaction and Corporate Image on Loyalty: A Study of a Publicly Traded for-Profit University
Arrivabene, Lorena Silva, Vieira, Paulo Roberto da Costa, Mattoso, Cecília Lima de QueirósЖурнал:
Services Marketing Quarterly
DOI:
10.1080/15332969.2019.1630174
Date:
July, 2019
Файл:
PDF, 1.28 MB
2019
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