Identifying the Determinants of Customer Retention in a Developing Country Context
Kassim, Norizan Mohd, Ismail, Salaheldin, Abdullah, Nor AsiahТом:
1
Журнал:
International Journal of Customer Relationship Marketing and Management
DOI:
10.4018/jcrmm.2010090405
Date:
January, 2010
Файл:
PDF, 562 KB
2010
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