TQM factors and organisational results in the EFQM excellence model framework: an explanatory and predictive analysis
Calvo-Mora, Arturo, Blanco-Oliver, Antonio, Roldán, José L., Periáñez-Cristóbal, RafaelТом:
ahead-of-p
Журнал:
Industrial Management & Data Systems
DOI:
10.1108/IMDS-12-2019-0701
Date:
September, 2020
Файл:
PDF, 297 KB
2020